RETURNS

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US Orders: 
Please send your jewelry back within 30 days of ordering. A prepaid label will be sent to you. If you picked store credit we will cover the cost of the return shipping. If you picked return to original payment we will deduct a $5 fee for the return shipping cost. Please fill out the form below to get your return started.

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International Orders: 
Send your jewelry back within 60 days of ordering. You can choose either store credit or refund to original payment method. Buyers will be responsible for shipping the package back to us.

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Returns are processed within 7-14 days after the package is received. You will receive a confirmation email as soon as it is processed.

ALL SALE ITEMS ARE FINAL SALE.

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QUALIFYING RETURN ITEMS

Once we receive your return we will inspect it for the following:

• Jewelry must be unworn. No visible signs of use, including perfume, scents, etc.

• All original packaging must be included (pouch).

• We do not accept returns for any personalized jewelry items, sale items, and in person pop-up purchases.

 

EXCHANGES

Unfortunately, we are not able to offer exchanges - instead, we provide free* returns, free* shipping, and store credit to ensure you receive something you love.

 

*US only. International orders are responsible for shipping.

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If you have any further questions, please contact us at hello@rhyandlia.com